Unrivaled Restaurant Catering Software

Restaurant Catering Workflow

  • Branded online ordering with B2C and B2B
  • Order routing to store location
  • Quotes with approval
  • Create orders with ease
  • Orders management
  • Integrated payments
  • House account invoicing
  • CRM & Automation
  • Menu management
  • Kitchen production, reports & delivery
  • Integrations

Branded Online Ordering & Portal

  • Commission-free catering orders
  • Professional and branded ordering website
  • Customer portal with order history & order changes
  • B2B & B2C ordering features
  • Dedicated menus
  • Customer-specific price lists (e.g. special corporate pricing)
  • Save favourites for faster repeat ordering
  • Set cut-off times and limit maximum orders per time slot aligned with foot traffic volumes
  • Manage store closure periods and holidays
  • Operates fully independent from dine-in and retail orders

Production, Delivery & Pickup

  • Integrate with local catering delivery services (e.g. Dlivrd and DeliverThat)
  • Integrated Driver App for routing & proof of delivery for in-house delivery
  • Assign routes & capture delivery notes
  • Pickup scheduling
  • Real-time tracking & reporting
  • Share reports with kitchen, packing, finance and dispatch teams
  • Create prep sheets, production lists, worksheets, and summaries
  • Customizable reports with filters and selectable columns

Unleash the power of our restaurant catering software

View Plans & Feature List

Powerful Tools. Simplified Workflow

1

End-to-End Catering Workflow

Run catering as a dedicated revenue stream, independent from dine-in operations.

With branded B2B and B2C online ordering, smart order routing, fast quote approvals, simple order creation, and house account invoicing, Flex Catering gives you everything needed to manage catering in one seamless system.

2

Branded Online Ordering

Grow catering sales without paying commissions to third-party marketplaces.

Showcase catering menus on a professional website, set cut-off times, allocate price lists, and manage location-specific availability.

3

Multi-Location Management

Flex is built for both single and multi-location restaurants.

Oversee catering operations from one dashboard, standardize menus, or set location-specific pricing and workflows. Provide store-level access so each location can be notified and manage their own catering orders with ease.

4

CRM & Customer Management

Capture and manage catering clients separately from restaurant guests. Flex gives you full visibility into customer details, order history, and loyalty insights so you can create targeted campaigns and stronger relationships.

Sales managers can track leads and opportunities through an easy-to-use deal management dashboard. Assign leads to reps, allocate commissions, and monitor progress. All while building lasting connections with corporate accounts, repeat customers, and new catering leads.

5

Kitchen Production & Reports

Turn catering orders into actionable kitchen workflows.
Generate prep sheets, production lists, worksheets, and packing summaries, customizable with filters and selectable columns.

Export reports to Excel or PDF for easy sharing with kitchen, packing, and delivery teams.

6

Integrated Payments

Get paid faster with secure, commission-free online payments. Collect deposits or full balances at checkout and offer house account invoicing for select customers. Flex simplifies reconciliation across locations, giving you a clear view of catering revenue.

7

Driver App & Delivery Integration

Streamline catering logistics with built-in delivery tools. Assign routes, share delivery notes, and capture proof of delivery with the integrated Driver App.

For last-mile flexibility, connect with local delivery services while keeping customers updated in real time.

Hear What Our Clients Say

Maurice's Piggie Park Catering (Multi Location in South Carolina) Maurice's Piggie Park Catering (Multi Location in South Carolina)
Dairy Queen Austin (Multi Locations in Austin, Texas) Dairy Queen Austin (Multi Locations in Austin, Texas)
Google Rating
5.0
Google Review
Flex Catering place picture
4.5
Based on 17 reviews
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Melanie profile picture
Melanie
2 years ago
We have been using Flex Catering for over 4 years in our Perth based catering business. We chose Flex after researching several other platforms and it was the best decision we ever made for the business. From the very start, we were amazed at the amount of time we saved on administration in both the office and kitchen. At first we were concerned about the cost of switching to an online catering program as we are a small business. However not only was Flex the most competitively priced platform, it ended up saving us the cost of another full time wage in the office. Our customers also love the online ordering system as is easy for them to place orders and pay online, and our overall business increased as a result. The support is great and they respond to any query or request very quickly. They are also always updating the program with even more new features and are responsive to suggestions from their clients. We highly recommend Flex Catering for any size catering business.
Daniel Kruithoff profile picture
Daniel Kruithoff
2 years ago
It’s been 12 months now since we switched to Flex Catering for our catering business. It’s THE best decision we could have made for our business. The platform delivers stability and real flexibility. The team is responsive and have been great to work with. Highly recommend.
Beth George profile picture
Beth George
3 years ago
Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders
Scott Simpson profile picture
Scott Simpson
3 years ago
I use Flex as a catering software for corporate catering and I would highly recommend it to anyone in the same space. Very easy to use and simple to customise for your own business. The Flex team are quick to respond to queries and happy to add recommendations to their platform. Great business and great software.
Joseph Calnan profile picture
Joseph Calnan
7 years ago
Great software for our small catering company. It has revolutionised the way we work from taking orders online to invoicing. The team at Flex have also been incredibly helpful throughout the whole process and are immediately available if/when we have any issues/questions.
Lauren Hamilton profile picture
Lauren Hamilton
7 years ago
Excellent service and support from the team - great to easily be able to problem solve as needed. Product fits our needs, makes things easy and is simple to use if you have some (small amount) of experience with similar software. A great solution.
Rael Ross profile picture
Rael Ross
7 years ago
Hands down, the best catering software we have ever come across!
Peter Botros profile picture
Peter Botros
7 years ago
Flex Catering was the best business decision we made. It has built consistency within the business and provided transparency for our customers. Now customers can view and order from our online menu. Our staff can easily identify the confirmed orders and print specific production reports for the kitchen and drivers.
Customer support is always online and very helpful. New versions are released every few weeks or so with nice additional features which are always very welcome and helpful.
A big thumbs up to the Flex team :)
Email David profile picture
Email David
7 years ago
Very quick, very good and getting better all the time - great customer experience
John Mulligan profile picture
John Mulligan
7 years ago
Flex catering provide a great personalised service an excellent product that is constantly evolving based on feedback from their clients. Well done.
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