Ballroom
All-in-one events, venues & catering management
- Event & venue bookings
- Proposals & e-signatures
- Menu planning
- Kitchen production
- Lead management & CRM
Best for: Event caterers, venues, and event management companies
All-in-one events, venues & catering management
Best for: Event caterers, venues, and event management companies
All-in-one online ordering & drop-off catering
Best for: Corporate catering, restaurants, grocery drop-off
All-in-one drop-off catering & event management
Best for: Businesses offering both drop-off & events
All-in-one enterprise catering platform
Best for: Large catering groups & chains
| Ballroom | Pantry | Off Premise | Enterprise |
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| Online Ordering Website | ||||
| Online Ordering Website |
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On Request | |
| Customer Portal |
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On Request | |
| Group Ordering |
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On Request | |
| Dedicated Menu |
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On Request | |
| Product Favorites |
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On Request | |
| Cut Off Times |
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On Request | |
| Cart Discount |
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On Request | |
| Gift Card Product |
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On Request | |
| Weekly Menu |
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On Request | |
| Abandoned Carts |
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On Request | |
| Postcode / Zipcode Checker |
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On Request | |
| SEO Features |
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On Request | |
| Event Management | ||||
| Event Management |
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On Request | |
| Venue & Room Booking |
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On Request | |
| Proposal Builder with e-Sign |
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On Request | |
| Equipment Hire |
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On Request | |
| Staff Management |
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On Request | |
| Event Schedule (Itinerary) |
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On Request | |
| Run Sheets & BEO |
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On Request | |
| Packing Lists |
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On Request | |
| Booking Calendar |
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On Request |
| Order, Invoicing & Payment | ||||
| Order Management |
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On Request |
| Invoicing & Payment |
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On Request |
| Digital Invoice Link |
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On Request |
| Deposit Payment |
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On Request |
| Deferred Payment (collect card, charge when ready) |
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On Request |
| Card Auto Charge (auto charge on due date) |
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On Request |
| Consolidated Invoice |
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On Request |
| Minimum Order Quantity |
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On Request |
| Quote Tool with online approval |
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On Request |
| Secure Online Payment (Credit Card, ACH) |
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On Request |
| Custom Fields |
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On Request |
| Products & Menus | ||||
| Products & Categories |
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On Request |
| Simple & Combo Products |
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On Request |
| Menus Management |
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On Request |
| Product Attribute (Eg. Small, Medium, Large) |
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On Request |
| Price List |
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On Request |
| Dietary Requirements |
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On Request |
| Stock Control |
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On Request |
| Customer Management | ||||
| Advanced Dashboard |
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On Request |
| House Account |
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On Request |
| CRM, Deals and Tasks |
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On Request |
| Company & Customer |
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On Request |
| Customer Groups with Rules |
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On Request |
| Price Lists |
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On Request |
| Dedicated Products |
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On Request |
| Customer Tags & Notes |
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On Request |
| Customer Order Rating |
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On Request |
| Website Forms (Get a Quote, Contact Us etc) |
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On Request |
| Email Auto Responders |
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On Request |
| Production | ||||
| Prep Sheet & BEO |
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On Request |
| Production Reports and Tools |
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On Request |
| Closure Periods |
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On Request |
| Recipe & Food Costing | Add On | Add On | Add On | On Request |
| Ingredients Usage | Add On | Add On | Add On | On Request |
| Costing Tool | Add On | Add On | Add On | On Request |
| Label Print Tool |
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On Request | ||
| 40+ Configurable Reports (Sales, Finance, Production) |
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On Request |
| Delivery and Shipping | ||||
| Smart Delivery & Shipping Management |
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| Delivery Planning Tool |
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On Request |
| Delivery & Pick Up Management |
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On Request |
| Driver App |
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On Request |
| Integrations | ||||
| Staff Rostering (Nowsta & Deputy) |
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On Request | |
| Marketing (Mailchimp & Klaviyo) |
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On Request |
| Delivery Services (DeliverThat, Dlivrd) |
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On Request |
| Google Calendar |
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On Request |
| Tracking & Analytics (Google Tag Manager, Analytics, Facebook Pixel) |
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On Request |
| Marketplace (Ezcater, Yordar, Hampr) |
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On Request | |
| Automation & Productivity | ||||
| Order Routing to store |
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On Request | |
| Automate abandoned cart reminders |
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On Request | |
| Automate new customer sign up |
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On Request | |
| Automate reports |
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On Request |
| Automate Invoice Sending |
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On Request |
| Mobile Friendly |
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On Request |
| Clone Event, Order, Product |
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On Request |
| Bulk Actions |
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On Request |
| Bulk Pay |
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On Request |
| Reminders |
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On Request |
| Email Templates |
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On Request |
| Media Gallery |
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On Request |
| US, AUS, NZ, UK, EU Tax System |
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On Request |
| Users & Locations | ||||
| Users | 2 | 2 | 5 | On Request |
| Drivers (For Mobile App Use) | 1 | 1 | 1 | On Request |
| Multi Locations (Stores Included) | 1 | 1 | 1 | On Request |
| Ballroom | Pantry | Off Premise | Enterprise |
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| Integration Add Ons | ||||
Accounting Software Integration  |
Add On | Add On | Add On | On Request |
| Zapier & API | Add On | Add On | Add On | On Request |
| Single Sign-On (SSO) |
Add On | Add On | Add On | On Request |
| POS Integration |
Add On | Add On | Add On | On Request |
| Productivity Add Ons | ||||
| Loyalty Program | Add On | Add On | Add On | On Request |
| Communication |
Add On | Add On | Add On | On Request |
| SMS Notification | Add On | Add On | Add On | On Request |
| Label Print Tool | Add On | Add On | Included | On Request |
| Recurring Orders | Add On | Add On | Add On | On Request |
| Google Maps Integration for Delivery Zoning | Add On | Add On | Add On | On Request |
| Kitchen Add Ons | ||||
| Recipe Builder & Food Costing | Add On | Add On | Add On | On Request |
| KDS | Add On | Add On | Add On | On Request |
| Users and Locations | ||||
| Additional Users | Add On | Add On | Add On | On Request |
| Additional Drivers | Add On | Add On | Add On | On Request |
| Additional Locations | Add On | Add On | Add On | On Request |
Yes. Flex doesn’t lock you into contracts. You can upgrade or downgrade your plan and add-ons anytime, with changes reflected in your next bill.
Not necessarily. Many clients connect Flex Catering to their existing websites for online ordering, but you can also use Flex’s standalone ordering site if you don’t have one.
Yes. Flex Catering can integrate with your current website platform, linking both systems to deliver a seamless ordering experience for your customers.
Yes. Flex is fully mobile responsive, so both customers and staff can easily use it on any device. The software itself works seamlessly on mobile, and Flex also offers a Driver App for order routing and proof of delivery.
The online ordering site design is fully customisable to match your brand and business needs. In addition, Flex can generate tailored reports specific to your requirements.
First, you’ll meet with our sales team to discuss your requirements and see Flex in action. After the demo, we’ll send you a formal proposal. Once the proposal is signed, your account will be provisioned and our team will begin the onboarding process.
